Shipping policy
# Shipping Policy
*Effective Date:* July 7, 2026
At AZ Perfumery, we are committed to delivering your favorite fragrances quickly and safely.
## Order Processing
* Orders are processed within *24 hours* after confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.
* Once your order has been shipped, you will receive a shipping confirmation.
## Shipping Time
We offer fast and reliable delivery.
* *Estimated Delivery Time:* *1–2 business days* from the date of dispatch.
* Delivery times may vary slightly depending on your location or unforeseen courier delays.
## Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
We may also offer free shipping on selected orders or promotional campaigns.
## Order Tracking
Where available, tracking information will be shared once your order has been dispatched so you can monitor your shipment.
## Delivery Information
Please ensure that your shipping address and contact details are accurate when placing your order. AZ Perfumery is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
## Delayed Deliveries
While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.
## Damaged or Missing Orders
If your order arrives damaged, defective, or incomplete, please contact us within *48 hours* of delivery with your order number and clear photos so we can resolve the issue promptly.
## Contact Us
If you have any questions regarding shipping or your order status, please contact us through the Contact Us page on the AZ Perfumery website. Our team will be happy to assist you.